F.A.Q
| What payment methods are accepted? We currently accept Paypal Can I pay by check/money order? Not at this time. Can I Order Over The Phone? Yes. Please call our office number 909-355-3173 to speak to one of our representatives. Please leave a message if you reach our office after hours. What size should I buy? Please view the sizing page for approximate sizing of all of our garments. All garments inherently vary slightly in sizing from style to style. If I sign up for the email list, will I get spam? No, we value our customers' privacy and you will only be contacted by our company. We do not disclose customer information to any third parties or sell our customer lists. How should I care for my items? Due to the nature of the materials and washes we use to manufacture our unique garments, it is recommended to air dry items and wash each garment inside out on a gentle wash cycle. Some items are extremely delicate and should be dry cleaned only. Please refer to all wash instructions on each garment prior to washing. How do I contact Johnny Wild Clothing? Johnny Wild can be reached at the following address or email. Our hours are Monday–Friday 9AM – 5PM PST. Johnny Wild 7426 Cherry Ave, Suite 208 Fontana, Ca 92336 This e-mail address is being protected from spambots. You need JavaScript enabled to view it  How Do You Ship Your Orders? Orders within the United States are shipped by the US Postal Service or United Parcel Service. Your order will usually ship within 3-7 business days from receipt by us. How long will it take to receive my order? We will make every effort to ship your order within 3-7 business days of receipt. During the holidays, our order processing time may increase due to US Postal Service backups. What if an item is out of stock? Although every attempt is made to offer products that are currently in stock, we may go out of stock on certain items from time to time. In such a case, you will be notified by e-mail. If we must back order an item that is part of a larger order, the items we do have in stock will ship and the backordered item will ship when we have them back in stock. What does (Preorder Only) mean? These are items that are not in stock yet and are available to preorder. This means that you can place your order and we will ship these items to you as soon as we do get them in stock. We will not charge your card until we have pulled the item and prepared it to be shipped to you. Can I return an Item? Yes. Please view the shipping & returns page for all of our returns policies. |
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